ZAMNET has deployed a new client portal for domain management, billing, payments, and customer support.
Following the recent server incident affecting the previous platform, we were unable to fully recover the old client portal information. As a result, all clients are required to create new accounts on the new portal: hhttps://registry.zamnet.zm
Once your new account is created, our team will assist in linking your existing domain services to your new client profile. Domain services remain active at the registry level, and clients will be able to manage renewals and invoices after their domains are linked.
For hosting services, our technical team is still working on restoration and verification. Further updates will be provided as progress is made.
We apologise for the inconvenience caused and appreciate your patience as we continue restoring and improving our systems.
Kind regards,
ZAMNET Support Team.
If at any point you get stuck, our support team is available 24x7 to assist you. Simply visit www.registry.zamnet.zm/support, support@zamnet.zm to request assistance.
